Workplace Experience (WPX™)

We are the market leaders in outsourcing your onsite WPX. We know how to transform your office into a destination that is better than work-from-home.

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What We Do

We Deliver Wow

WPX Workplace experience is next level hospitality, a high engagement, white-glove service that transforms your office into a destination. It helps organizations attract and retain top talent and make a hybrid workplace efficient and productive.

WPX is what we do. That’s why we do it better than anyone else.

Meet and Greet

First impressions matter.

With WPX, we create memorable, consistent meet & greet experiences in line with your company brand, starting the moment guests arrive in your environment and interact with security and reception.

 

  • Security & Reception
  • Badge & Announce
Guest Transition

Our professionals enhance your brand.

Our WPX Lobby Concierge professionals protect your brand by ensuring safe passage of all your guests in a comprehensive approach to hospitality service that creates a prepared and refreshed arrival to their proper destination.

 

  • Lobby Concierge
  • Hot Desking
  • Meeting Room Booking
  • Business Services
Guest Destination

Anticipating your guests’ needs.

Our WPX Workplace Concierge professionals are the first line of support to create seamless experiences of everything from common and shared spaces to AV needs.

 

  • Workplace Concierge
  • AV Support
  • Community Spaces
  • Hot Desk Maintenance
  • Food, Beverage & Events
Our Training

World Class, Proprietary WPX™ Training + Certification Program

Our proprietary WPX training and certification program is simply unrivaled.  100% of our professionals are required to graduate from WPX 1.0 and 2.0 programs + receive 100% marks on our WPX Hospitality review in order to become Forrest Solutions WPX Certified.

WPX 1.0

Where exceptional customer service meets incredible hospitality, including:

  • Workplace Experience
  • Delivering on Hospitality DNA model
  • Customer Service Equation
  • Communication Equations
  • And more

WPX 2.0

Exceptional Service delivered the Forrest Solutions way, including:

  • Defining Exceptional 5 Star Hospitality and Understanding the FS Hospitality Model
  • Best Practice used by World Class Companies
  • Understanding and Applying the Platinum rule
  • And more

Expertise

WPX is and has been our core business focus for 50 years.

Talent

Our WPX recruitment engine is the largest and most experienced in the industry.

Development

We provide proprietary, world class WPX training.

Rigor

An unrivalled, real-time Net-Promoter Score dashboard provides instant performance insight.

News & Insights

Check out our latest news and insights!